You can reach us by phone at 205-736-9484, email us at info@crownedsilver.com, or use the chat widget on this page for instant assistance.

Our support team is available Monday to Friday, 9 AM to 5 PM (CST), to assist with your questions and concerns.

We are a family-owned business based in Birmingham, AL, proudly serving customers nationwide with high-quality sterling silver jewelry.

We aim to respond to all inquiries sent to info@crownedsilver.com or via phone at 888-715-1123 within 24-48 business hours.

Yes, we accept returns. For an exchange, submit a return and kindly place a new order. Contact us via email (info@crownedsilver.com), phone (205-736-9484) or the chat widget on this page.

If your order arrives damaged or incorrect, call us at 205-736-9484 or email info@crownedsilver.com with your order number and a description of the issue.

You will receive a tracking number via email when your order ships. For assistance, call us or email info@crownedsilver.com.

We are an online-only store, but you can contact us via phone, email, or chat for personalized assistance with your order.

Yes! Use the chat widget on this page for instant support during business hours.